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Reach247

Reach247 Digital Ltd

Reach247 Support

Help and support for the Reach247 app.

Contact Support

For help with your account, cards, payments, or App Store review inquiries, email us at:

hello@reach247.co.uk

About Reach247

Reach247 keeps all your loyalty cards in one place. Sign in once with your phone number, join rewards at any participating Reach247 store, collect stamps and points, manage memberships, and add your cards to Apple Wallet or Google Wallet.

Signing in

You sign in with your phone number. We text you a one-time 6-digit code to verify it — there is no password to remember. Make sure you can receive SMS on the number you enter.

Joining a store's rewards

Browse nearby stores on the Discover map, scan a store's code, or show your Reach247 ID to be scanned in-store. Free cards are added instantly; paid memberships are purchased securely in the app.

Payments

Paid memberships and subscriptions are processed securely by Stripe using Apple Pay or your card. Reach247 never stores your full card details.

Adding cards to your wallet

Open any card and tap “Add to Apple Wallet” (iPhone) or “Add to Google Wallet” (Android) to keep it in your phone's wallet.

Deleting your account or data

To delete your Reach247 account and associated data, email hello@reach247.co.uk from your registered email or include your phone number, and we'll process the request.

Response time

We aim to respond to support requests within one business day.

Publisher

Reach247 is provided by Reach247 Digital Ltd — 2 Bawden Way, Chelmsford, England, CM2 9GY, United Kingdom.
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© 2026 Reach247 Digital Ltd. Registered in England and Wales, No. 15798046.